Terms of service

Terms of Service

Welcome to our website, operated by Ruilian Technology Co., Limited (Hong Kong) (“Ruilian”, “we”, “us”, or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

1. Company Information

Ruilian Technology Co., Limited (Hong Kong)
Website: Operated by Ruilian Technology Co., Limited
Email: serve@novatidee.store

We specialize in women’s clothing, with a primary focus on dresses.

2. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years old (or the age of legal majority in your jurisdiction);

  • You have the legal capacity to enter into a binding agreement;

  • You will use the Services in compliance with these Terms and all applicable laws and regulations.

If you use the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Accounts & Information

Certain features of the website may require you to create an account.

You agree to:

  • Provide accurate, current, and complete information;

  • Keep your account credentials secure and confidential;

  • Notify us promptly of any unauthorized use of your account.

We are not responsible for losses resulting from unauthorized account access caused by your failure to safeguard your login information.

4. Products & Availability

We strive to display accurate product descriptions, images, and sizing information. However:

  • Product colors may vary slightly due to screen or lighting differences;

  • Measurements are approximate and minor variations may occur;

  • All products are subject to availability and may be withdrawn at any time.

We reserve the right to modify, replace, or discontinue products without prior notice.

5. Orders & Payment

5.1 Placing an Order

By placing an order, you:

  • Make an offer to purchase products under these Terms;

  • Confirm that all provided information (billing, shipping, contact details) is accurate.

All orders are subject to acceptance. We reserve the right to cancel or refuse any order due to availability issues, pricing errors, or suspected fraudulent activity.

5.2 Pricing

Prices are displayed in U.S. Dollars (USD) unless otherwise stated and may change without notice.

Prices may exclude shipping fees, taxes, or duties, which will be calculated at checkout.
If a pricing error occurs, we reserve the right to cancel affected orders, even after confirmation.

5.3 Payment

You agree to pay the full amount using the payment methods available at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders will not be shipped until payment has been successfully processed.

6. Shipping & Delivery

Shipping terms, delivery estimates, and related conditions are described in our Shipping Policy, which forms part of these Terms.

We are not responsible for delays caused by carriers, customs, weather, or events beyond our control. Risk of loss passes to you upon delivery to the address provided.

7. Returns & Exchanges

Returns and exchanges are governed by our Refund Policy, which outlines eligibility, time limits, item conditions, and related procedures.

By placing an order, you agree to the terms of our Refund Policy.

8. Use of the Website

You agree not to:

  • Use the website for unlawful purposes;

  • Attempt unauthorized access to systems or accounts;

  • Disrupt or damage website operations;

  • Use automated tools (bots, scrapers) without prior written permission.

We may suspend or terminate access for violations of these Terms.

9. Intellectual Property

All content on the website—including text, images, logos, designs, and product photos—is owned by or licensed to Ruilian Technology Co., Limited (Hong Kong) and protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written consent.

A limited, non-exclusive license is granted for personal, non-commercial use only.

10. User Content

If you submit reviews, comments, or other content (“User Content”):

  • You are responsible for its legality and accuracy;

  • You grant us a worldwide, royalty-free, transferable license to use the content for business and marketing purposes;

  • You agree not to submit unlawful, offensive, misleading, or infringing content.

We reserve the right to remove User Content at our discretion.

11. Third-Party Services

Our website may use third-party services (such as payment processors or analytics tools).
We are not responsible for third-party content, policies, or practices.

12. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted or error-free operation, accuracy of content, or correction of defects.
All implied warranties are disclaimed to the fullest extent permitted by law.

13. Limitation of Liability

To the maximum extent permitted by law, Ruilian Technology Co., Limited (Hong Kong) shall not be liable for indirect, incidental, or consequential damages.

Our total liability for any claim shall not exceed the amount paid by you for the order giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Ruilian Technology Co., Limited (Hong Kong) from claims arising out of:

  • Your use of the Services;

  • Your violation of these Terms;

  • Your infringement of third-party rights.

15. Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect and use personal information.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of Hong Kong, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the courts of Hong Kong.

17. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the Services constitutes acceptance of the revised Terms.

18. Contact Us

If you have questions about these Terms, please contact us:

Ruilian Technology Co., Limited (Hong Kong)
📧 Email: serve@novatidee.store